[{"id":"0aad4b51-8296-487b-b429-9bce79dbb058","category":"about","question":"Who created X Wallet?","answer":"X Wallet was created by the X Team with the full support of Elon Musk and the entire X ecosystem of projects. This platform is part of the broader vision to integrate cryptocurrency and digital payments into the X ecosystem, making financial transactions seamless for millions of users worldwide.","keywords":["who created","creator","founder","who made","who built","team","elon musk","elon","musk","x team"],"is_active":true,"created_by":null,"created_at":"2026-01-23T14:28:23.303928+00:00","updated_at":"2026-01-23T14:28:23.303928+00:00"}, 
 {"id":"c3a0f100-f58c-4264-baef-6901f2a565aa","category":"about","question":"Is Elon Musk involved?","answer":"Yes! X Wallet and X Coin are developed by the X Team with the full support of Elon Musk and the entire X ecosystem of projects. This platform is part of Elon's broader vision for integrating cryptocurrency into everyday transactions within the X platform.","keywords":["elon musk","elon","musk","involved","support","backing"],"is_active":true,"created_by":null,"created_at":"2026-01-23T14:28:23.303928+00:00","updated_at":"2026-01-23T14:28:23.303928+00:00"}, 
 {"id":"34002ab2-2147-4e12-92d3-6a88f3a11a00","category":"about","question":"Who is behind X Coin?","answer":"X Coin and X Wallet are backed by the X Team with the support of Elon Musk and the full X ecosystem. This is not just another crypto project - it is part of a larger vision to revolutionize digital payments and integrate cryptocurrency into mainstream platforms used by hundreds of millions of people.","keywords":["behind","backing","who is behind","supporters","backed by","x coin team","elon"],"is_active":true,"created_by":null,"created_at":"2026-01-23T14:28:23.303928+00:00","updated_at":"2026-01-23T14:28:23.303928+00:00"}, 
 {"id":"aee4f695-c5c1-4906-b49d-9e32475799b3","category":"about","question":"Who is the founder of X Wallet?","answer":"X Wallet is developed by the X Team with support from Elon Musk and the entire ecosystem of X projects. The platform represents the next step in integrating crypto payments into the X ecosystem, backed by the vision and resources of one of the world's most innovative tech leaders.","keywords":["founder","ceo","owner","who owns","leadership","elon musk","musk"],"is_active":true,"created_by":null,"created_at":"2026-01-23T14:28:23.303928+00:00","updated_at":"2026-01-23T14:28:23.303928+00:00"}, 
 {"id":"335f47b6-7c33-4c62-ad6b-447568cfc6a5","category":"Account","question":"How do I register?","answer":"Click Sign Up on the homepage. Enter your email and create a strong password. You will then be guided to create your secure wallet with a seed phrase.","keywords":["register","sign up","create account","new account","join"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:17:15.910647+00:00","updated_at":"2026-01-15T17:17:15.910647+00:00"}, 
 {"id":"a73aaaff-1999-47cc-86e4-620227a35eb2","category":"Account","question":"I forgot my password","answer":"Use the Forgot Password link on the login page. Enter your email to receive a reset code. Check your email and enter the code to set a new password.","keywords":["forgot password","reset password","cant login","password recovery"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:17:15.910647+00:00","updated_at":"2026-01-15T17:17:15.910647+00:00"}, 
 {"id":"c2af902e-5bfc-4c1e-8282-f9d803cba99f","category":"FAQ","question":"What cryptocurrencies are accepted?","answer":"We accept BTC, ETH, USDT (TRC20/ERC20), USDC (ERC20/Solana), SOL, BNB, XRP, DOGE, and TRX.","keywords":["crypto","currency","accept","payment","supported"],"is_active":true,"created_by":null,"created_at":"2026-01-15T16:33:27.602335+00:00","updated_at":"2026-01-15T16:33:27.602335+00:00"}, 
 {"id":"13c3628d-46d1-4058-9761-920a08665689","category":"FAQ","question":"How long does deposit confirmation take?","answer":"Deposit confirmation usually takes 10-30 minutes depending on the network congestion. Bitcoin may take longer during high traffic periods.","keywords":["deposit","time","confirmation","how long","wait"],"is_active":true,"created_by":null,"created_at":"2026-01-15T16:33:27.602335+00:00","updated_at":"2026-01-15T16:33:27.602335+00:00"}, 
 {"id":"c77d5e46-72f4-452a-b813-525aafbb5e30","category":"FAQ","question":"How to buy X tokens?","answer":"Go to Dashboard → Buy Token, select your preferred cryptocurrency, and send funds to the provided wallet address. Your X tokens will be credited after network confirmation.","keywords":["buy","purchase","token","how","get"],"is_active":true,"created_by":null,"created_at":"2026-01-15T16:33:27.602335+00:00","updated_at":"2026-01-15T16:33:27.602335+00:00"}, 
 {"id":"4cff4498-d021-4369-8b24-0c3700fdc174","category":"Features","question":"Current token price?","answer":"The current X Token presale price is $0.01 per token. Price may change in future presale stages.","keywords":["price","cost","how much","rate"],"is_active":true,"created_by":null,"created_at":"2026-01-15T16:33:27.602335+00:00","updated_at":"2026-01-15T16:33:27.602335+00:00"}, 
 {"id":"5cb5fa9a-0a92-4133-a98f-de2e1cfd96b0","category":"Features","question":"Does X have an email system?","answer":"Yes! X Wallet has a smart notification system. You will receive important transactional emails such as:\n\n- Purchase confirmations\n- Transaction status updates\n- Security alerts\n- Password reset codes\n\nWe respect your privacy and do not send marketing emails or promotional spam. You only receive messages that matter for your account security and transactions.","keywords":["email","emails","email system","notifications","mail","private email","marketing","spam","newsletter"],"is_active":true,"created_by":null,"created_at":"2026-01-28T18:40:55.52458+00:00","updated_at":"2026-01-28T18:40:55.52458+00:00"}, 
 {"id":"4ae51ceb-6ba8-4648-b57f-30e9d7f0051f","category":"Features","question":"What is X Token?","answer":"X Token is the native utility token of the X platform. It provides various benefits including access to exclusive features, staking rewards, and participation in platform governance.","keywords":["what","token","about","x token"],"is_active":true,"created_by":null,"created_at":"2026-01-15T16:33:27.602335+00:00","updated_at":"2026-01-15T16:33:27.602335+00:00"}, 
 {"id":"ca277ad2-f9ec-4aee-925a-56612e5f67d1","category":"Features","question":"Does X have an email system?","answer":"Yes! X Wallet has a smart notification system. You will receive important transactional emails such as:\n\n- Purchase confirmations\n- Transaction status updates\n- Security alerts\n- Password reset codes\n\nWe respect your privacy and do not send marketing emails or promotional spam. You only receive messages that matter for your account security and transactions.","keywords":["email","emails","email system","notifications","mail","private email","marketing","spam","newsletter"],"is_active":true,"created_by":null,"created_at":"2026-01-28T18:40:30.217283+00:00","updated_at":"2026-01-28T18:40:30.217283+00:00"}, 
 {"id":"79dc4e83-9ac6-4d41-9283-0e2ba638722d","category":"general","question":"Is X Token legitimate?","answer":"Yes, X Token is a legitimate cryptocurrency project with a clear roadmap for 2026, transparent tokenomics, and active development. The platform uses military-grade encryption and secure blockchain technology.","keywords":["legitimate","legit","real","scam","safe"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"64d4358c-a56c-40bb-9bfb-b57668578a8f","category":"general","question":"What is X Token?","answer":"X Token is an innovative cryptocurrency designed to power a global marketplace for secure and seamless transactions. It leverages cutting-edge AI technology for enhanced interactivity and smart analytics. Currently in Stage 5 of the presale at $3.95 per token.","keywords":["x token","what is","about","platform","cryptocurrency"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"d52d5a60-c31b-46b9-975c-dc1db024c178","category":"general","question":"What is the purpose of X Token?","answer":"X Token is designed to power a global marketplace that enables secure and seamless transactions for goods, services, and ideas, leveraging cutting-edge AI technology for enhanced interactivity.","keywords":["purpose","goal","use case","what for"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"783d9f6b-c9a7-4862-8fcb-3bbc33882ef0","category":"general","question":"What is presale?","answer":"A presale is an early investment opportunity before public exchange listing. During presale, you can buy tokens at lower prices. Current price: $3.95, expected listing: $27.55.","keywords":["presale","what is presale","pre-sale","early"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"7ae8ed29-b95e-48d2-a3fb-235f2e354519","category":"general","question":"Who is behind X Token?","answer":"X Token is developed by a professional team with expertise in blockchain, AI, and financial technology. The team is committed to building a global marketplace with advanced AI integration.","keywords":["team","who","behind","developers","creators"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"302490aa-dc9a-4739-8d23-37cfc0140bbf","category":"general","question":"Where can I learn more about X Token?","answer":"You can learn more on our official website, which includes sections on Tokenomics, Roadmap, FAQ, and detailed information about the presale stages and rewards.","keywords":["learn more","information","details","where"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"62fb4b8c-4ed4-49af-bbcf-a392ddc5e357","category":"general","question":"Goodbye","answer":"Goodbye! Thank you for using X Token platform. If you need help in the future, we are here 24/7. Have a great day!","keywords":["goodbye","bye","see you","later"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"66739da6-026d-46c7-a73f-1b1114d5f9a1","category":"general","question":"Thank you","answer":"You are welcome! If you have any other questions, feel free to ask. Happy investing! 🚀","keywords":["thank you","thanks","appreciate","ty"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"da5eec90-12ad-4210-becb-de456f1f084e","category":"general","question":"Hello","answer":"Hello! Welcome to X Token support. How can I help you today? Feel free to ask about purchasing tokens, your account, or any platform features.","keywords":["hello","hi","hey","greetings"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"420755a1-b60e-4163-8bee-037299639bd5","category":"general","question":"How much should I invest?","answer":"Only invest what you can afford to lose. Consider your financial situation, risk tolerance, and investment goals. The minimum purchase is 100 X tokens (~$395).","keywords":["how much","invest","amount","recommend"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"0c91460d-8637-4750-ac4f-9d7994c4ac71","category":"general","question":"Is this a good investment?","answer":"Investment decisions should be made based on your own research and risk tolerance. X Token offers presale pricing, tier bonuses, and planned exchange listings, but all investments carry risk.","keywords":["good investment","worth investing","should i buy"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"f902f8e9-c4c4-42e3-80a9-bef97d6a7f7c","category":"general","question":"Why invest in X Token?","answer":"X Token offers early investment opportunity at $3.95 with expected listing at $27.55 (potential 7x increase), tier bonuses up to 30%, lifetime benefits for large holders, and strong 2026 roadmap.","keywords":["why invest","should i invest","worth it","reason"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"1e572562-8311-4db6-8677-08d709a7343a","category":"payment","question":"Can I pay with credit card?","answer":"We do not accept direct credit card payments on our platform. To buy X Coins with a card:\n\n1. Use TrustWallet or MetaMask app - they have built-in \"Buy Crypto\" feature that accepts cards\n2. Or use exchanges like Binance, Coinbase, OKX - buy USDT/ETH there with your card\n\nAfter purchasing crypto, transfer it to your X Wallet address shown on the Buy Token page.\n\nVisit \"How to Buy\" in the menu for complete step-by-step instructions!","keywords":["credit card","card","visa","mastercard","debit"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-27T19:06:12.14616+00:00"}, 
 {"id":"ef8b0713-f897-4420-a3b3-0cc818d4fc56","category":"payment","question":"What is TRC20 and ERC20?","answer":"TRC20 is the TRON network standard, offering lower fees. ERC20 is the Ethereum network standard, more widely used but with higher gas fees. Both are valid for USDT transfers.","keywords":["trc20","erc20","difference","network"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"591f7d1a-464f-4a8e-bef5-fcbd26b7edd2","category":"payment","question":"Can I pay with Solana?","answer":"Yes! Solana (SOL) is accepted. Solana offers very fast transactions and low fees, making it an excellent payment choice.","keywords":["solana","sol","pay with sol"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"06119955-bbf9-4ca7-bb71-05571597bce6","category":"payment","question":"Can I pay with Dogecoin?","answer":"Yes! Dogecoin (DOGE) is accepted as a payment method. Select DOGE during checkout and send to the provided address.","keywords":["dogecoin","doge","pay with doge"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"47ad4314-8db1-4646-af49-330896d2d62e","category":"payment","question":"Can I pay with XRP?","answer":"Yes! XRP (Ripple) is accepted. XRP transactions are fast and have low fees.","keywords":["xrp","ripple","pay with xrp"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"a5dddb87-26d3-44b8-91b0-b70d08bb0a30","category":"payment","question":"Can I pay with BNB?","answer":"Yes! BNB on the BEP20 (Binance Smart Chain) network is accepted. BNB offers fast transactions and reasonable fees.","keywords":["bnb","binance","bep20","pay with bnb"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"fcb7a228-9bc8-4e91-9c7c-8dc76286f54e","category":"payment","question":"Can I pay with TRON?","answer":"Yes! TRON (TRX) is accepted as a payment method. TRON transactions are fast and have very low fees.","keywords":["tron","trx","pay with trx"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"714bde4f-99b4-4108-852e-bc9fb94afc3f","category":"payment","question":"Where can I buy crypto?","answer":"You can buy cryptocurrency on exchanges like Binance, Coinbase, OKX, or Kraken. Mobile wallets like TrustWallet and MetaMask also allow purchasing crypto with a credit card.","keywords":["buy crypto","where to buy","exchange","get crypto"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"d5a319bc-f227-4baa-b9a7-25406ba93197","category":"payment","question":"How do I get USDT?","answer":"You can buy USDT on cryptocurrency exchanges like Binance, Coinbase, or directly in TrustWallet/MetaMask using your credit card. Once purchased, you can withdraw it to your wallet.","keywords":["get usdt","buy usdt","purchase usdt"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"ad608093-cba4-4f0f-8cd6-e345085fbfa0","category":"payment","question":"What wallets can I use?","answer":"You can use any cryptocurrency wallet that supports your chosen payment currency. Popular options include TrustWallet, MetaMask, Coinbase Wallet, and exchange wallets like Binance.","keywords":["wallet","which wallet","trustwallet","metamask"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"fda3adc8-83e0-4b29-82e9-188ae67dbc4e","category":"payment","question":"Cómo pagar con tarjeta?","answer":"El pago directo con tarjeta en nuestra plataforma no está disponible. Para comprar crypto con tarjeta:\n\nOpción 1 - A través de TrustWallet o MetaMask:\n1. Descarga la app TrustWallet o MetaMask\n2. Usa la función \"Comprar Crypto\"\n3. Selecciona USDT, ETH o BTC\n4. Paga con tu tarjeta\n\nOpción 2 - A través de Exchanges:\n1. Crea una cuenta en Binance, Coinbase u OKX\n2. Compra USDT o ETH con tu tarjeta\n3. Transfiere a la dirección mostrada en la página Buy Token\n\nVisita la sección \"How to Buy\" para instrucciones detalladas!","keywords":["tarjeta","card","pagar","pago","credito","debito","visa","mastercard"],"is_active":true,"created_by":null,"created_at":"2026-01-27T19:06:12.14616+00:00","updated_at":"2026-01-27T19:06:12.14616+00:00"}, 
 {"id":"ccda7b26-7138-4dfc-998e-55c2c49a6d46","category":"payment","question":"Wie kann ich mit Karte bezahlen?","answer":"Direkte Kartenzahlung auf unserer Plattform ist nicht verfügbar. Um Krypto mit Karte zu kaufen:\n\nOption 1 - Über TrustWallet oder MetaMask:\n1. Laden Sie die TrustWallet oder MetaMask App herunter\n2. Nutzen Sie die \"Krypto kaufen\" Funktion\n3. Wählen Sie USDT, ETH oder BTC\n4. Bezahlen Sie mit Ihrer Karte\n\nOption 2 - Über Krypto-Börsen:\n1. Erstellen Sie ein Konto bei Binance, Coinbase oder OKX\n2. Kaufen Sie USDT oder ETH mit Ihrer Karte\n3. Überweisen Sie zur Adresse auf der Buy Token Seite\n\nBesuchen Sie den \"How to Buy\" Bereich für detaillierte Anleitungen!","keywords":["karte","card","bezahlen","zahlung","kredit","debit","visa","mastercard"],"is_active":true,"created_by":null,"created_at":"2026-01-27T19:06:12.14616+00:00","updated_at":"2026-01-27T19:06:12.14616+00:00"}, 
 {"id":"c6f746c1-5475-4043-9a14-ac350f14b43b","category":"payment","question":"Comment payer par carte?","answer":"Le paiement direct par carte sur notre plateforme n'est pas disponible. Pour acheter des crypto avec une carte:\n\nOption 1 - Via TrustWallet ou MetaMask:\n1. Téléchargez l'application TrustWallet ou MetaMask\n2. Utilisez la fonction \"Acheter Crypto\"\n3. Sélectionnez USDT, ETH ou BTC\n4. Payez avec votre carte\n\nOption 2 - Via les échanges crypto:\n1. Créez un compte sur Binance, Coinbase ou OKX\n2. Achetez USDT ou ETH avec votre carte\n3. Transférez vers l'adresse indiquée sur la page Buy Token\n\nConsultez la section \"How to Buy\" pour des instructions détaillées!","keywords":["carte","card","payer","paiement","credit","debit","visa","mastercard"],"is_active":true,"created_by":null,"created_at":"2026-01-27T19:06:12.14616+00:00","updated_at":"2026-01-27T19:06:12.14616+00:00"}, 
 {"id":"610ba999-b492-4b92-b567-4972d82fea05","category":"payment","question":"Come pagare con carta?","answer":"Il pagamento diretto con carta sulla nostra piattaforma non è disponibile. Per acquistare crypto con carta:\n\nOpzione 1 - Tramite TrustWallet o MetaMask:\n1. Scarica l'app TrustWallet o MetaMask\n2. Usa la funzione \"Compra Crypto\"\n3. Seleziona USDT, ETH o BTC\n4. Paga con la tua carta\n\nOpzione 2 - Tramite Exchange:\n1. Crea un account su Binance, Coinbase o OKX\n2. Compra USDT o ETH con la tua carta\n3. Trasferisci all'indirizzo mostrato nella pagina Buy Token\n\nVisita la sezione \"How to Buy\" per istruzioni dettagliate!","keywords":["carta","card","pagare","pagamento","credito","debito","visa","mastercard"],"is_active":true,"created_by":null,"created_at":"2026-01-27T19:06:12.14616+00:00","updated_at":"2026-01-27T19:06:12.14616+00:00"}, 
 {"id":"a8a5e801-4cd8-4e9b-a641-64a661dfb9e7","category":"payment","question":"What payment methods are accepted?","answer":"We accept major cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), USDT (TRC20/ERC20), USDC (ERC20/Solana), Dogecoin (DOGE), Solana (SOL), XRP, BNB, and TRON (TRX).","keywords":["payment","methods","accepted","how to pay","currencies"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"dda43cae-01d1-4e72-a7f6-c9eea6ded6ac","category":"payment","question":"Can I pay with Bitcoin?","answer":"Yes! Bitcoin (BTC) is accepted. Select BTC as your payment method, copy the wallet address provided, and send the exact amount shown.","keywords":["bitcoin","btc","pay with btc"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"1fd953e6-7d5e-4480-866b-fe61d94a636b","category":"payment","question":"Can I pay with Ethereum?","answer":"Yes! Ethereum (ETH) is accepted on the ERC20 network. Select ETH as your payment method and send to the provided address.","keywords":["ethereum","eth","pay with eth"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"bc87b9e7-36fb-4877-9711-6b685b8c5622","category":"payment","question":"Can I pay with USDT?","answer":"Yes! USDT (Tether) is accepted on both TRC20 (TRON) and ERC20 (Ethereum) networks. TRC20 has lower fees and faster processing.","keywords":["usdt","tether","pay with usdt"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"8628573d-2618-4963-b774-b5c79fd1ff34","category":"payment","question":"What is the best payment method?","answer":"USDT on TRC20 network is often recommended due to low fees and fast processing. Alternatively, SOL or BNB also offer low fees and quick confirmations.","keywords":["best","recommended","cheapest","fastest"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"33c4f6da-ffe4-40be-a80f-8c429da80a0e","category":"payment","question":"Which USDT network should I use?","answer":"We accept USDT on both TRC20 (TRON) and ERC20 (Ethereum). TRC20 is recommended for lower fees and faster transactions. Make sure to select the correct network!","keywords":["usdt network","trc20","erc20","which network"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"3051d833-25f8-4681-be57-d0641729d307","category":"payments","question":"Можно ли пополнить с банковской карты?","answer":"Direct card payment on our platform is not available. To buy crypto with a card:\n\nOption 1 - Via TrustWallet or MetaMask:\n1. Download TrustWallet or MetaMask app\n2. Use \"Buy Crypto\" feature in the app\n3. Select USDT, ETH or BTC\n4. Pay with your credit/debit card\n5. Transfer crypto to your X Wallet address\n\nOption 2 - Via Crypto Exchanges:\n1. Create account on Binance, Coinbase or OKX\n2. Buy USDT or ETH with your card\n3. Withdraw to the address shown on Buy Token page\n\nVisit the \"How to Buy\" section in the menu for detailed step-by-step instructions!","keywords":["банковская карта","карта","visa","mastercard","пополнить картой","оплата картой","card payment","bank card","credit card","debit card"],"is_active":true,"created_by":null,"created_at":"2026-01-17T16:57:27.487817+00:00","updated_at":"2026-01-27T19:06:12.14616+00:00"}, 
 {"id":"e33b8583-4e1d-4830-9dad-9b01ded9bf45","category":"payments","question":"Провайдер не работает, что делать?","answer":"Если один провайдер не работает, попробуйте другой! 🔄\n\nУ нас доступно 8 провайдеров:\n• **MoonPay** - США, Великобритания, ЕС\n• **Banxa** - ЕС, Австралия, Global\n• **Sardine** - США\n• **Mercuryo** - ЕС, Global\n• **Paybis** - ЕС, Великобритания\n• **Ramp** - Великобритания, ЕС, США\n• **Simplex** - ЕС, Global\n• **Transak** - Global, ЕС, Азия\n\nКаждый провайдер работает в определённых регионах. Если один отклонил платёж, выберите другой из списка - просто нажмите \"Change Provider\" и попробуйте снова.","keywords":["провайдер не работает","не получается оплатить","отклонили платеж","карта не принимается","provider not working","payment declined","card rejected"],"is_active":true,"created_by":null,"created_at":"2026-01-17T16:57:27.487817+00:00","updated_at":"2026-01-17T16:57:27.487817+00:00"}, 
 {"id":"d651b538-67d9-4786-b3cd-317b0adc8a43","category":"payments","question":"Нет нужного токена у провайдера","answer":"Если у провайдера нет нужной криптовалюты - не проблема! \n\nВот что можно сделать:\n1. **Попробуйте другой провайдер** - разные провайдеры поддерживают разные монеты\n2. **Купите популярную монету** (BTC, ETH, USDT) и обменяйте внутри платформы\n\nБольшинство провайдеров поддерживают: Bitcoin (BTC), Ethereum (ETH), USDT, USDC. Выберите один из них для депозита.","keywords":["нет токена","нет монеты","не поддерживает","токен не доступен","token not available","coin not supported","crypto not available"],"is_active":true,"created_by":null,"created_at":"2026-01-17T16:57:27.487817+00:00","updated_at":"2026-01-17T16:57:27.487817+00:00"}, 
 {"id":"77f31917-e63e-4a63-9414-25fa596e6c2a","category":"payments","question":"Оплатил но ничего не произошло","answer":"Не волнуйтесь! После оплаты нужно немного подождать. ⏳\n\nЧто делать:\n1. Убедитесь, что нажали кнопку \"I Finished Payment\" после оплаты\n2. Ваша заявка должна появиться в статусе \"Pending\"\n3. Мы проверим транзакцию и подтвердим её\n\nОбработка обычно занимает от нескольких минут до часа. Если прошло больше времени - напишите в поддержку с деталями транзакции.","keywords":["оплатил не пришло","деньги не поступили","транзакция застряла","payment pending","payment stuck","money not received","waiting for payment"],"is_active":true,"created_by":null,"created_at":"2026-01-17T16:57:27.487817+00:00","updated_at":"2026-01-17T16:57:27.487817+00:00"}, 
 {"id":"ee99ff72-8e02-4d8e-b27e-8afbed138d5c","category":"payments","question":"Какой провайдер лучше выбрать?","answer":"Выбор провайдера зависит от вашего региона:\n\n🇺🇸 **США**: MoonPay, Ramp, Sardine\n🇬🇧 **Великобритания**: Ramp, MoonPay\n🇪🇺 **Европа**: Mercuryo, Paybis, Banxa, Simplex\n🌍 **Global**: Transak, Banxa\n\nРекомендованные провайдеры отмечены фиолетовым цветом в списке. Начните с них - они обычно работают лучше для вашего региона.\n\nЕсли возникли проблемы с одним провайдером, просто попробуйте другой!","keywords":["какой провайдер","лучший провайдер","выбрать провайдера","which provider","best provider","recommended provider"],"is_active":true,"created_by":null,"created_at":"2026-01-17T16:57:27.487817+00:00","updated_at":"2026-01-17T16:57:27.487817+00:00"}, 
 {"id":"0dbcb8ee-5135-4e4a-abf0-670eed72eb1d","category":"payments","question":"Какой минимальный депозит?","answer":"There is no minimum deposit in X Wallet itself. However, when buying crypto through external providers (exchanges like Binance, or apps like TrustWallet), each provider has their own minimum amounts. Usually it is around $10-50 depending on the provider.\n\nCheck the \"How to Buy\" section for guidance on purchasing crypto with your card through trusted partners!","keywords":["минимальный депозит","минимум","minimum deposit","min amount","сколько минимум"],"is_active":true,"created_by":null,"created_at":"2026-01-17T16:57:27.487817+00:00","updated_at":"2026-01-27T19:06:12.14616+00:00"}, 
 {"id":"f6b5008c-b33d-452b-8f21-5dd6415af6ff","category":"Payments","question":"How to top up wallet with bank card?","answer":"Yes, you can top up your wallet with a bank card! Here is how:\n\n1. Register on the platform if you have not already\n2. Go to your Dashboard (wallet)\n3. Click the \"Top Up with Card\" button\n4. Select the cryptocurrency you want to deposit (BTC, ETH, USDT, USDC, SOL, DOGE, XRP, BNB, TRX)\n5. Choose a payment provider:\n   - MoonPay - Best for USA and UK\n   - Banxa - Best for EU and Australia\n   - Transak - Best for Global coverage\n   - Mercuryo - Best for Europe\n6. Complete the payment on the provider website\n7. Your crypto will be credited to your wallet automatically\n\nMinimum deposit: $50. The process usually takes 10-30 minutes.","keywords":["card","bank card","credit card","debit card","top up","deposit card","visa","mastercard","buy with card","pay with card","fiat","пополнить","картой","карта","оплатить картой"],"is_active":true,"created_by":null,"created_at":"2026-01-29T00:44:10.309155+00:00","updated_at":"2026-01-29T00:44:10.309155+00:00"}, 
 {"id":"b5f80900-cd5d-49e6-ada7-8eee1f8ef33f","category":"Platform Overview","question":"Is X Token related to Twitter/X?","answer":"Yes, X Token is directly connected to the X platform (formerly Twitter), which is owned by Elon Musk. X Token is designed to become the native cryptocurrency of the X ecosystem, enabling payments, tips, and financial services within the platform. This is part of Elon Musk's vision to transform X into an \"everything app\" similar to WeChat.","keywords":["twitter","x platform","social","connection","related","relationship"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:35:37.702609+00:00","updated_at":"2026-01-15T17:35:37.702609+00:00"}, 
 {"id":"d76b6610-ed4e-46e6-bc8a-6e71ec4ec8a4","category":"Platform Overview","question":"What is the connection between X Token and Elon Musk companies?","answer":"X Token is strategically positioned within Elon Musk's business ecosystem. As the owner of X (formerly Twitter), Tesla, and SpaceX, Musk is building a unified financial infrastructure. X Token will serve as the digital currency for the X super-app, potentially integrating with Tesla payments and other Musk ventures. This represents Musk's vision of creating a comprehensive financial platform similar to China's WeChat Pay.","keywords":["connection","companies","business","ecosystem","integration"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:35:37.702609+00:00","updated_at":"2026-01-15T17:35:37.702609+00:00"}, 
 {"id":"d822b7e6-1e30-4c43-9f27-5dad0e20ab9e","category":"Platform Overview","question":"Who created X Token?","answer":"X Token was created as part of Elon Musk's vision for the X ecosystem. The project is developed by a professional team of blockchain, AI, and fintech experts working under the X brand. Elon Musk, as the owner of X (Twitter) and Tesla, is behind this initiative to create a global payment and financial ecosystem.","keywords":["created","who","creator","founder","team","development"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:35:37.702609+00:00","updated_at":"2026-01-15T17:35:37.702609+00:00"}, 
 {"id":"c36e1037-cded-4550-9a35-094b77e11d10","category":"Platform Overview","question":"Who is behind X Token project?","answer":"X Token is backed by Elon Musk, the visionary entrepreneur behind X (Twitter), Tesla, SpaceX, and Neuralink. The project is developed by a world-class team of blockchain engineers, AI specialists, and fintech experts. Elon Musk's vision is to create a comprehensive financial ecosystem under the X brand, with X Token as its foundation.","keywords":["behind","backed","support","team","who"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:35:37.702609+00:00","updated_at":"2026-01-15T17:35:37.702609+00:00"}, 
 {"id":"1544342e-dc6c-4273-aeb0-c70ab15b164d","category":"Platform Overview","question":"Is Elon Musk involved with X Token?","answer":"Yes! X Token is part of Elon Musk's ecosystem of projects. Elon Musk is the visionary behind X (formerly Twitter), Tesla, SpaceX, and now X Token. X Token was created to become the foundation of the X financial ecosystem, integrating with the X platform and future payment services. This is a strategic step toward creating a comprehensive financial super-app under the X brand.","keywords":["elon","musk","owner","founder","creator","involvement","part","project"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:35:37.702609+00:00","updated_at":"2026-01-15T17:35:37.702609+00:00"}, 
 {"id":"19ac7f85-f32f-495b-b11d-ca4161c3f033","category":"Platform Overview","question":"Is X Token related to Tesla?","answer":"X Token is part of Elon Musk's broader vision for his companies. While Tesla focuses on electric vehicles and energy, X Token represents the financial technology arm of Musk's empire. In the future, X Token may be integrated into Tesla's payment systems for vehicle purchases and services, creating a unified ecosystem across Musk's ventures.","keywords":["tesla","car","electric","vehicle","payment"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:35:37.702609+00:00","updated_at":"2026-01-15T17:35:37.702609+00:00"}, 
 {"id":"4734c69a-9e97-4b6c-964d-bb905bef9e34","category":"presale","question":"Are there any restrictions on investing?","answer":"Currently, there are no restrictions during the presale phase. Anyone with a supported cryptocurrency wallet can participate.","keywords":["restrictions","limits","who can","requirements"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"5bfc52e3-7b84-49c7-9953-aa2f8d7d05c9","category":"presale","question":"How much is the minimum purchase?","answer":"The minimum purchase is 100 X tokens. At the current price of $3.95, this equals approximately $395 USD worth of cryptocurrency.","keywords":["minimum","min","least","smallest"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"41c8c59b-8640-4af2-a1f4-deea6e1b8c03","category":"presale","question":"What is the maximum I can buy?","answer":"The maximum purchase per transaction is 100,000 X tokens. This equals approximately $395,000 USD at current prices.","keywords":["maximum","max","most","limit"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"64452048-c809-46ed-89be-dfaf9cb8576c","category":"presale","question":"How many tokens have been sold?","answer":"Over 9.9 million X tokens have been sold during the presale. The presale is 89% complete.","keywords":["sold","how many","total sold","progress"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"9543f5f7-cff0-42f5-a169-cc3de329e44d","category":"presale","question":"When does presale end?","answer":"The presale is in Stage 5 (final stage) and is 89% complete. Once 100% is reached, the presale will conclude and tokens will be listed on exchanges.","keywords":["end","when","finish","deadline","close"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"08d05140-75b2-4b40-b854-2a7202b101be","category":"presale","question":"What was the initial price?","answer":"The initial presale price in Stage 1 was $3.45 per X Token. The price has gradually increased through each stage to the current $3.95.","keywords":["initial","starting","first","original price"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"1eb91249-15aa-481f-a224-43c75bb3a1bc","category":"presale","question":"Will the price increase?","answer":"Yes, the price is expected to increase significantly at listing. Current price is $3.95 and expected listing price is $27.55, representing approximately 7x potential increase.","keywords":["increase","go up","rise","profit"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"452743f7-552b-4138-9caf-cd5974b2b044","category":"presale","question":"What is the listing price?","answer":"The expected listing price is $27.55 per X Token after the presale concludes. This represents a significant increase from the current $3.95 presale price.","keywords":["listing price","exchange price","future price"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"64c0bf16-fdbe-483f-aaad-83fa7ebeaed2","category":"presale","question":"What is the current price of X Token?","answer":"The current presale price is $3.95 per X Token in Stage 5. This is the final stage before listing, where the expected price will be $27.55.","keywords":["price","current","cost","how much"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"a9e24c37-7d7e-427c-9d22-8cb31b361732","category":"presale","question":"What stage is the presale?","answer":"We are currently in Stage 5 of 5, the final presale stage. The presale is 89% complete with 9.9M+ tokens sold.","keywords":["stage","presale","which stage","progress"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"e4a459f5-03f4-4dbd-94f9-f7d25d0b3bef","category":"purchase","question":"Can I get a refund?","answer":"Cryptocurrency transactions are irreversible by nature. Refunds are not available for completed purchases. Please review all order details before confirming payment.","keywords":["refund","money back","return","cancel"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"aae9b7bc-80a2-41d0-9b7c-8a6692b1afd8","category":"purchase","question":"I paid but order shows pending","answer":"Cryptocurrency transactions can take time to confirm. Please wait up to 1 hour for confirmation. If still pending after 1 hour, contact support with your transaction hash.","keywords":["paid pending","still pending","not confirmed"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"0a5751b2-1b4c-4a86-8465-d54ccbc56265","category":"purchase","question":"Why was my order rejected?","answer":"Orders are rejected if payment is not received within the 1-hour time limit, or if the wrong amount was sent. You can create a new order if needed.","keywords":["rejected","declined","failed","why"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"6c1267b5-3cfb-4c0a-80ac-9a522d8b59f3","category":"purchase","question":"How do I pay from my wallet balance?","answer":"If you have cryptocurrency in your internal platform wallet, you can select \"Pay from Wallet\" during checkout. The system will deduct the required amount from your balance automatically.","keywords":["wallet balance","internal wallet","pay from wallet"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"e9278292-0ad5-496a-a1a6-fde02fb4d8aa","category":"purchase","question":"Can I cancel my order?","answer":"Orders cannot be cancelled once payment is sent. If you have not sent payment yet and the order expires (1 hour), it will be automatically cancelled and you can create a new order.","keywords":["cancel","refund","undo","reverse"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"3ad8cbd5-b256-4a0b-ba86-bebc0a4f1f87","category":"purchase","question":"What if I used the wrong network?","answer":"Sending crypto to the wrong network may result in lost funds. Always verify you are using the correct network (TRC20, ERC20, etc.) before sending. Contact support if this happens.","keywords":["wrong network","incorrect network","lost","mistake"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"0ec12c63-f21c-4c00-a4a1-53b8040e6fb3","category":"purchase","question":"What if I sent the wrong amount?","answer":"If you sent an incorrect amount, please contact support immediately with your order details and transaction hash. We will help resolve the issue.","keywords":["wrong amount","incorrect","mistake","error"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"2c8c12b5-f284-4370-954a-f175db19eb38","category":"purchase","question":"Why is my order pending?","answer":"Pending status means we are waiting for your payment to be confirmed. Cryptocurrency transactions can take a few minutes to confirm on the blockchain. Please wait up to 1 hour.","keywords":["pending","waiting","status","why"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"21f28e8e-47ea-49ac-9131-267ec1092634","category":"purchase","question":"What happens after I pay?","answer":"After payment, your order status becomes \"Pending\". Our system verifies the payment, and once confirmed, status changes to \"Approved\" and tokens are credited to your balance instantly.","keywords":["after pay","next","then what","payment"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"ab8169e6-1152-477f-b76c-d889d6f5d967","category":"purchase","question":"How long does it take to receive tokens?","answer":"After sending payment, your order will be in \"Pending\" status. Once payment is confirmed (usually within 1 hour), tokens are credited to your account immediately.","keywords":["how long","time","receive","when","wait"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"f4f35ee4-ada5-4c91-93da-ccc3e8fa4cd3","category":"purchase","question":"How do I buy X Tokens?","answer":"To buy X Tokens: 1) Log in to your account, 2) Go to \"Buy Token\" page, 3) Enter the amount of tokens you want (min 100), 4) Select your payment cryptocurrency, 5) Send the exact amount to the provided wallet address, 6) Wait for confirmation.","keywords":["buy","purchase","how to buy","get tokens"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"9c7cb8b4-2f73-446c-8520-25d038b3fadb","category":"Purchase","question":"What is the price of X token?","answer":"The current presale price is $0.07 per X token. This is a special early-bird price available only during the presale phase.","keywords":["price","cost","how much","token price","presale price"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:17:15.910647+00:00","updated_at":"2026-01-15T17:17:15.910647+00:00"}, 
 {"id":"23e3f67e-5fc3-446d-8b1d-17c7ab898850","category":"Purchase","question":"How do I buy X tokens?","answer":"To buy X tokens: 1) Go to the Buy Token page, 2) Select your payment cryptocurrency (BTC, ETH, USDT, etc.), 3) Enter the amount to spend, 4) Copy the wallet address and send the exact amount, 5) Wait for admin confirmation. Your X tokens will be credited once the payment is verified.","keywords":["buy","purchase","token","how to buy","get tokens"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:17:15.910647+00:00","updated_at":"2026-01-15T17:17:15.910647+00:00"}, 
 {"id":"5e0bd4ea-2320-4948-8c59-e7f5dbf23414","category":"Purchase","question":"What cryptocurrencies can I use to buy?","answer":"You can pay with: Bitcoin (BTC), Ethereum (ETH), USDT (TRC20 or ERC20), USDC (ERC20 or Solana), Dogecoin, Solana, XRP, BNB, and TRX.","keywords":["payment","cryptocurrency","pay with","accepted","currencies"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:17:15.910647+00:00","updated_at":"2026-01-15T17:17:15.910647+00:00"}, 
 {"id":"f28c3dcf-9d55-4254-9569-b767060a27a0","category":"referral","question":"How does the referral program work?","answer":"Our referral program rewards you with a 10% bonus in X Coins! Here's how it works:\n\n1. Sign up and get your unique referral link from the \"My X Coin\" page\n2. Share the link with friends\n3. When your referral purchases X Coins and the transaction is confirmed, you automatically receive 10% of their purchase amount as bonus X Coins\n4. There are no limits — you earn 10% on every confirmed X Coin purchase your referrals make, forever!\n\nNote: The bonus only applies to X Coin purchases, not other cryptocurrency deposits.","keywords":["referral","ref","bonus","invite","friend","earn","reward","program","link","10%","percent"],"is_active":true,"created_by":null,"created_at":"2026-02-12T13:38:27.466597+00:00","updated_at":"2026-02-12T13:38:27.466597+00:00"}, 
 {"id":"064bbc9d-5fad-4f89-b404-82a657f60fe1","category":"registration","question":"Can I have multiple accounts?","answer":"One account per person is recommended for security and compliance reasons. Multiple accounts may be flagged and suspended.","keywords":["multiple accounts","two accounts","another account"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"d5fb0a1c-16c4-44c7-a01d-7f38978c718d","category":"registration","question":"How do I delete my account?","answer":"To delete your account, please contact support. Note that any remaining tokens should be withdrawn before account deletion.","keywords":["delete account","close account","remove account"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"ccca0670-c5b7-4229-83c3-823857c46b14","category":"registration","question":"Can I change my email?","answer":"For security reasons, email changes require contacting support. Please submit a request through the chat support with verification of account ownership.","keywords":["change email","update email","new email"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"e5d1c2fa-1185-497c-8e08-c2f7d581cbbd","category":"registration","question":"I forgot my password","answer":"Click \"Forgot Password\" on the login page, enter your email, and follow the instructions sent to your email to reset your password.","keywords":["forgot password","reset password","cant login","password"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"76734930-65ee-492d-8af3-dc349890f428","category":"registration","question":"How do I log in?","answer":"Go to the login page (/auth), enter your email and password, then click \"Sign In\". You will be redirected to your Dashboard.","keywords":["log in","sign in","login","access"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"0f4f6dee-d7fb-4995-b23f-63409681daa6","category":"registration","question":"How do I create an account?","answer":"Click \"Sign Up\" or \"Create Account\" on the homepage. Enter your email, create a password, and complete the registration. You will receive a 12-word seed phrase - save it securely!","keywords":["create account","register","sign up","new account"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"a27d1e9d-7542-443a-82d9-4cb1a4a3a239","category":"rewards","question":"Is there a referral program?","answer":"Yes! You get a unique referral link on your \"My X Token\" page. Share it with friends and earn bonus tokens when they make purchases.","keywords":["referral","refer","invite","friends","bonus"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"443b5146-27a9-4cca-ac19-3599a045caec","category":"rewards","question":"How does the referral program work?","answer":"Copy your unique referral link from \"My X Token\" page. Share it with friends. When they register and purchase tokens using your link, you earn bonus tokens.","keywords":["referral how","referral work","invite how"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"1532a26c-95e6-44b2-92ce-ff0b7d59f84e","category":"rewards","question":"Where is my referral link?","answer":"Your unique referral link is displayed on the \"My X Token\" page. Look for the \"Referral Link\" section and click copy to share it.","keywords":["referral link","where","find link","my link"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"35d12fe7-9f76-4a5d-9ac3-f0540e6d63c5","category":"rewards","question":"What rewards do I get?","answer":"Rewards include tier bonus tokens, referral bonuses, and exclusive benefits like lifetime free transactions (10,000+ tokens), VIP event access (3,000+ tokens), and special merchandise.","keywords":["rewards","benefits","what do i get","perks"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"d88de011-5a9b-46e4-9959-07504ababcd7","category":"rewards","question":"What is lifetime free transactions?","answer":"Holders of 10,000+ X tokens (Gold tier and above) never pay transaction fees on the platform. This is a permanent benefit for early adopters.","keywords":["free transactions","no fees","lifetime","10000"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"efeeef1b-c4e1-4d78-bad7-bc41870b4c7a","category":"rewards","question":"What is the special prize pool?","answer":"Investors who acquire 3,000+ X tokens are eligible for special prizes including VIP event access, exclusive merchandise, expert consultations, and bonus tokens.","keywords":["prize pool","special","prizes","3000"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"8d2dea7b-27b4-4e14-9226-73ec7db0cea0","category":"rewards","question":"Do early investors get special benefits?","answer":"Yes! Early investors enjoy lower prices, higher potential returns at listing, tier bonuses, and exclusive rewards like VIP access and lifetime free transactions.","keywords":["early","investor","special","benefits","advantage"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"6fe64799-86fc-45a0-ac0d-3990367fa0c5","category":"rewards","question":"What is priority access?","answer":"Priority access is a benefit for early investors and higher-tier holders. It gives you early access to new platform features and exclusive ICO opportunities.","keywords":["priority access","early access","new features"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"4d034e24-c3a3-43e6-9612-c8c849ad3a45","category":"roadmap","question":"What is the roadmap for 2026?","answer":"The 2026 roadmap includes: Q1 - Platform Launch & Exchange Integration, Q2 - Mobile App & Cross-Chain Bridge, Q3 - AI Neural Network & Advanced Tools, Q4 - Metaverse Integration & Global Expansion.","keywords":["roadmap","2026","plans","future"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"e9981950-4d06-4227-b8ed-8525b2910736","category":"roadmap","question":"When will the mobile app launch?","answer":"The mobile app (iOS and Android) is planned for Q2 2026 as part of the Ecosystem Expansion phase.","keywords":["mobile app","ios","android","when","app"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"f63b95d0-e701-4dfd-807e-b25fa7e6cda8","category":"roadmap","question":"Will X Token be on exchanges?","answer":"Yes! Integration with major exchanges is planned for Q1 2026 as part of the Platform Launch phase. The expected listing price is $27.55.","keywords":["exchange","listing","trade","when listed"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"3c7dcc6b-5ecd-483e-8c34-a744e9e00271","category":"roadmap","question":"What is the cross-chain bridge?","answer":"The cross-chain bridge, planned for Q2 2026, will allow X Token to be transferred between different blockchain networks, increasing accessibility and liquidity.","keywords":["cross-chain","bridge","transfer","blockchain"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"2a9c6c73-f251-40e0-a707-680f74885d8d","category":"roadmap","question":"What is the metaverse integration?","answer":"Metaverse integration is planned for Q4 2026. This will allow X Token to be used within metaverse platforms for virtual goods and services.","keywords":["metaverse","virtual","integration","q4"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"b7a87387-c996-489f-986f-3f4e72455ffc","category":"roadmap","question":"Are there AI features planned?","answer":"Yes! AI-powered trading features launch in Q1 2026, and advanced AI Neural Network integration is planned for Q3 2026 for enhanced analytics and automation.","keywords":["ai","artificial intelligence","features","smart"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"fbc78f0d-96e3-4fab-8418-dd95f62a5fca","category":"security","question":"Is this website official?","answer":"You are on the official X Token platform. Always verify the URL in your browser and access through bookmarked official links to avoid phishing sites.","keywords":["official","real","legitimate","website"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"fb085ee8-eb87-401d-aa36-e5eaa035798a","category":"security","question":"Is the platform secure?","answer":"Yes! The platform uses military-grade encryption, secure blockchain technology, and follows best practices for cryptocurrency security. All transactions are protected.","keywords":["secure","security","safe","protection"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"659f72d6-141a-4c7c-b0ee-a08c91db9667","category":"security","question":"Why was my account banned?","answer":"Accounts may be suspended for fraudulent activity, terms of service violations, or suspicious transaction patterns. Contact support for more information and potential resolution.","keywords":["banned","suspended","blocked","why"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"0a9e7949-abaf-497c-baaa-ba5719a337f6","category":"security","question":"What if my account is compromised?","answer":"If you suspect your account is compromised: 1) Change your password immediately, 2) Contact support, 3) Review recent transactions, 4) If possible, transfer funds to a new wallet.","keywords":["compromised","hacked","stolen","breach"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"9855967a-716d-4044-a87e-b97d8212b3be","category":"security","question":"How do I keep my account safe?","answer":"Use a strong password, never share your seed phrase, beware of phishing emails, only access the platform through official URLs, and enable any available security features.","keywords":["account safe","protect","security tips","safe"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"047e3a9b-47e5-46bd-84ce-5edf34eef50e","category":"security","question":"What should I do if I suspect a scam?","answer":"Official support will NEVER ask for your seed phrase or password. If someone asks, it is a scam. Only use official platform URLs and contact support through the platform.","keywords":["scam","fraud","suspicious","fake"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"fc1f1baa-8b2b-4036-9c68-dfce8fb3ad1d","category":"security","question":"How is my data protected?","answer":"Your data is protected with encryption at rest and in transit. We follow strict data protection guidelines and never share your personal information with third parties.","keywords":["data","protected","privacy","encryption"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"48340272-854a-4551-8112-cedcb713baed","category":"Security","question":"What is a seed phrase?","answer":"A seed phrase is a 12-word recovery phrase that is the ONLY way to recover your wallet. Write it down and store it safely offline. Never share it with anyone. The platform cannot recover it if lost.","keywords":["seed phrase","recovery","12 words","backup","mnemonic"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:17:15.910647+00:00","updated_at":"2026-01-15T17:17:15.910647+00:00"}, 
 {"id":"ed6e058e-8b66-46fd-a6cf-a072da003ac5","category":"Security","question":"Is my money safe?","answer":"Yes! X Wallet uses industry-standard security. Your passwords are hashed, seed phrases are encrypted, and we monitor all login attempts. We never store your private keys.","keywords":["safe","secure","security","protection","safety"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:17:15.910647+00:00","updated_at":"2026-01-15T17:17:15.910647+00:00"}, 
 {"id":"9ba76785-48d4-4b9a-98b9-9044ad592d0f","category":"support","question":"How do I contact support?","answer":"You can contact support through the chat widget (click the chat icon in the bottom right). For complex issues, click \"Connect to Manager\" to speak with a human agent.","keywords":["contact support","help","support","contact"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"a3b7c4c9-e318-49ba-bd50-395e62ceaa02","category":"support","question":"How do I speak to a human?","answer":"In the chat, type your question and if you need human assistance, click \"Connect to Manager\" or type \"speak to manager\". A support agent will assist you.","keywords":["human","person","real person","agent","manager"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"d85c451e-5695-45eb-85b6-55e601a48e45","category":"support","question":"What are support hours?","answer":"AI chat support is available 24/7. Live manager support is available during business hours. Response times vary but we aim to respond within 30 minutes.","keywords":["hours","when","available","support hours"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"c3cafe53-4647-421c-8eac-c44f7cb17f69","category":"support","question":"I have a problem with my transaction","answer":"Please provide your transaction ID or order number. I can check the status. If payment was sent but not confirmed, please wait up to 1 hour or contact a manager for assistance.","keywords":["problem","transaction","issue","help"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"0ebfe8de-fe08-410e-84e1-f466b8db32a7","category":"support","question":"My payment is not showing","answer":"If your payment is not showing, please: 1) Verify you sent to the correct address and network, 2) Wait for blockchain confirmations (up to 1 hour), 3) Contact support with your transaction hash if issue persists.","keywords":["payment not showing","missing","not received","where"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"05ffbdb1-5272-4c94-8f4c-2a5865b1636b","category":"support","question":"How long for support response?","answer":"AI chat responds instantly. For manager support, typical response time is within 30 minutes during business hours. Complex issues may take up to 24 hours.","keywords":["response time","how long","wait","reply"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"8993c379-4d0d-413f-99cc-e2e25435d66d","category":"Support","question":"How do I contact support?","answer":"Click the chat button in the bottom right corner of any page. Our AI assistant Grok will help you first. If needed, you can request a human manager.","keywords":["support","help","contact","chat","manager","assistance"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:17:15.910647+00:00","updated_at":"2026-01-15T17:17:15.910647+00:00"}, 
 {"id":"7abbd8ea-5c04-4751-ab0d-c9bb278de74f","category":"tiers","question":"What is the Diamond tier?","answer":"Diamond tier requires holding 25,000-99,999 X tokens. Benefits include 25% bonus on all purchases and elite investor status.","keywords":["diamond","tier","diamond tier","25000"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"9864fe4d-a143-4402-954c-0dcfba7f5264","category":"tiers","question":"What is the Gold tier?","answer":"Gold tier requires holding 10,000-24,999 X tokens. Benefits include: 20% bonus on all purchases and lifetime free transaction fees on the platform.","keywords":["gold","tier","gold tier","10000"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"e86fe01b-669b-4576-9ef8-8401312c430b","category":"tiers","question":"How do tier bonuses work?","answer":"When you buy X tokens, you receive bonus tokens based on your tier. For example, at Gold tier (10,000+ tokens) you get 20% bonus. So buying 1,000 tokens gives you 1,200 tokens total.","keywords":["bonus","how","work","percentage"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"67591b71-eb53-464d-b9fa-97d1603e8b0c","category":"tiers","question":"What are investor tiers?","answer":"Investor tiers are loyalty levels based on your total X token holdings. Higher tiers receive bonus tokens on purchases: Starter (5%), Bronze (10%), Silver (15%), Gold (20%), Diamond (25%), Legend (30%).","keywords":["tiers","levels","investor","loyalty"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"a2f5b283-eb7c-49c6-b1ac-8b4c4916137d","category":"tiers","question":"What is the Legend tier?","answer":"Legend tier is the highest level, requiring 100,000+ X tokens. Benefits include 30% bonus on purchases, VIP access to all features, and maximum benefits.","keywords":["legend","tier","legend tier","100000","highest"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"15ff621f-d686-4791-b34f-6583c49b5c7d","category":"tiers","question":"Do bonus tokens cost extra?","answer":"No! Bonus tokens are completely free. They are automatically added to your purchase based on your tier level at no additional cost.","keywords":["bonus cost","free","extra","charge"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"f244d713-efc8-4a2a-8048-2ad35c6f37f5","category":"tiers","question":"What is the Silver tier?","answer":"Silver tier requires 2,000-9,999 X tokens and provides 15% bonus on all purchases.","keywords":["silver","tier","2000","silver tier"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"89d607c7-f5f7-4cea-a29d-e83be28e2bdd","category":"tiers","question":"What is the Bronze tier?","answer":"Bronze tier requires 500-1,999 X tokens and provides 10% bonus on all purchases.","keywords":["bronze","tier","500","bronze tier"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"d2815558-5ccf-49bc-a84f-a1a122a1702b","category":"tiers","question":"What is the Starter tier?","answer":"Starter tier requires 200-499 X tokens and provides 5% bonus on all purchases. It is the first tier above Basic.","keywords":["starter","tier","first","200"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"d7914726-f8e3-4501-a5cf-a7223b5d1464","category":"tiers","question":"How do I upgrade my tier?","answer":"Your tier automatically upgrades when you reach the required token threshold. Simply purchase more tokens to reach higher tiers and unlock better bonuses.","keywords":["upgrade","tier","increase","level up"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"ebdcc69e-20a8-430f-9245-050d0ecd8149","category":"tokenomics","question":"What is the hard cap?","answer":"The hard cap is $20,000,000 USD. This is the maximum funding the presale will accept.","keywords":["hard cap","maximum","goal","20 million"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"a3dc6621-4b2b-4b26-8d7a-e57a01a25574","category":"tokenomics","question":"Is there a team allocation?","answer":"Yes, 15% of tokens are allocated to Team & Advisors. These tokens typically have vesting schedules to ensure long-term commitment.","keywords":["team","advisors","allocation","15%"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"5caf8a50-fae0-4008-a577-03b77d055603","category":"tokenomics","question":"What percentage is for public sale?","answer":"40% of total tokens (400 million X) are allocated for the public sale and presale participants.","keywords":["public sale","percentage","40%","available"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"d096b8a4-9a0a-44f6-aaab-1269960a75c5","category":"tokenomics","question":"How are tokens distributed?","answer":"Token distribution: 40% Public Sale, 25% Development, 15% Team & Advisors, 10% Marketing, 10% Reserve.","keywords":["distribution","allocation","how distributed","breakdown"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"2e899763-4313-47e7-8716-f0bd24a9fe70","category":"tokenomics","question":"What is the total supply of X Token?","answer":"The total supply is 1,000,000,000 (1 billion) X tokens. This is the maximum number of tokens that will ever exist.","keywords":["total supply","how many","max","billion"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"fc14063b-f896-470d-8846-3d3edeefc68d","category":"tokenomics","question":"What blockchain is X Token on?","answer":"X Token operates on its own secure blockchain infrastructure with cross-chain capabilities planned for Q2 2026 as part of the roadmap.","keywords":["blockchain","network","chain","which blockchain"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"6216c604-c3a8-4236-8c1f-c0577c6af119","category":"tokenomics","question":"What is the token symbol?","answer":"The token symbol is 𝕏 or X. It represents X Token on all platforms and exchanges.","keywords":["symbol","ticker","x","what symbol"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"9547aea8-7af8-4943-9add-e0ca7a5e5f2f","category":"tokenomics","question":"What is the soft cap?","answer":"The soft cap is $5,000,000 USD. This is the minimum funding goal for the presale to be considered successful.","keywords":["soft cap","minimum","goal","5 million"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"b86c337f-9eb1-4548-9ff1-10763fe4bb01","category":"Transactions","question":"Why is my transaction pending?","answer":"Transactions remain pending until an admin confirms the payment was received. This usually takes a few minutes to a few hours. If pending for more than 1 hour without payment, it may be auto-rejected.","keywords":["pending","waiting","transaction status","not confirmed","how long"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:17:15.910647+00:00","updated_at":"2026-01-15T17:17:15.910647+00:00"}, 
 {"id":"65ed4bbd-cb07-4f0d-924e-376c00159f44","category":"Transactions","question":"My transaction was rejected, why?","answer":"Transactions are rejected if: payment was not received, wrong amount was sent, or the 1-hour timeout expired. Check your payment and try again, or contact support for help.","keywords":["rejected","declined","failed","not approved","cancelled"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:17:15.910647+00:00","updated_at":"2026-01-15T17:17:15.910647+00:00"}, 
 {"id":"0748b29e-e650-409f-9f26-c417074fd3af","category":"Troubleshooting","question":"Balance not updated","answer":"Balances update after transaction receives network confirmations. If your balance hasn't updated after 1 hour, please use the refresh button or contact a manager for assistance.","keywords":["balance","update","not showing","missing","where"],"is_active":true,"created_by":null,"created_at":"2026-01-15T16:33:27.602335+00:00","updated_at":"2026-01-15T16:33:27.602335+00:00"}, 
 {"id":"fc7f2d06-9a5b-4012-b65c-24a1d730d626","category":"Troubleshooting","question":"Transaction pending","answer":"Pending transactions are waiting for network confirmation or admin approval. Most transactions are processed within 30 minutes.","keywords":["pending","transaction","status","waiting"],"is_active":true,"created_by":null,"created_at":"2026-01-15T16:33:27.602335+00:00","updated_at":"2026-01-15T16:33:27.602335+00:00"}, 
 {"id":"e0106979-58a0-43da-8c27-aa3b625b1cf5","category":"wallet","question":"Is this my wallet?","answer":"Yes! X Wallet is designed to be your new main crypto wallet. We are actively developing many exciting features: staking for passive income, instant swaps between cryptocurrencies, advanced trading tools, portfolio analytics, and much more. By joining now during the presale, you get early access to all these upcoming features and exclusive benefits. Stay tuned for regular updates!","keywords":["my wallet","is this my wallet","wallet features","staking","swaps","trading","updates","new wallet","main wallet"],"is_active":true,"created_by":null,"created_at":"2026-01-23T12:46:05.294876+00:00","updated_at":"2026-01-23T12:46:05.294876+00:00"}, 
 {"id":"545be201-8980-46bc-a5aa-ca38cb0356de","category":"wallet","question":"Can I use my tokens on other platforms?","answer":"During the presale, X tokens are held on our platform. After listing on exchanges, you will be able to transfer and trade your tokens on supported platforms.","keywords":["other platforms","transfer","external","exchange"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"84aa8cd7-5e65-4b43-8420-ebbf4a56000c","category":"wallet","question":"How do I import my wallet?","answer":"Click \"Import Wallet\" on the login page. Enter your 12-word seed phrase in the correct order. This will restore access to your wallet and tokens.","keywords":["import","wallet","restore","recover"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"34a3d4da-a008-42a6-805a-06637249cacd","category":"wallet","question":"How do I withdraw my tokens?","answer":"During the presale, tokens are held on the platform. After exchange listing (Q1 2026), you will be able to withdraw and trade your tokens on supported exchanges.","keywords":["withdraw","transfer out","move tokens","take out"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"5add0cec-8f7f-4b4b-80cf-a85f201b2cf0","category":"wallet","question":"I lost my seed phrase","answer":"Unfortunately, if you lose your seed phrase and cannot access your account, token recovery may not be possible. Always store your seed phrase securely offline.","keywords":["lost","seed phrase","forgot","recovery"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"e29a7166-9974-46da-bec8-6c1cdb7b95d9","category":"wallet","question":"What is my seed phrase?","answer":"Your seed phrase is a 12-word recovery phrase generated when you create your wallet. It is your master key to access your tokens. Keep it safe and never share it!","keywords":["seed phrase","recovery","12 words","phrase"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"6f8e2035-2c41-4419-bcc1-a02358863153","category":"wallet","question":"How do I check my balance?","answer":"Go to \"My X Token\" page to see your X token balance, USD equivalent, purchased tokens, and bonus tokens. You can also view your crypto balances on the Dashboard.","keywords":["check balance","my balance","how much","tokens"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"f7a0069a-3a77-4110-9472-cea20ff3da50","category":"wallet","question":"Why is my balance zero?","answer":"If your balance shows zero, you may not have purchased any tokens yet, or there may be a loading delay. Try refreshing the page or contact support if the issue persists.","keywords":["zero","no balance","empty","nothing"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"3945b87f-a1b7-42ea-b2d8-d9bc6849daf1","category":"wallet","question":"How often does balance update?","answer":"Your balance updates in real-time when transactions are approved. You can also manually refresh (limited to once per minute) using the refresh button.","keywords":["update","refresh","balance update","how often"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"fe439a9b-cc26-49c3-bbb7-095a20e0cbc9","category":"wallet","question":"How do I see my crypto balance?","answer":"Your cryptocurrency balances (BTC, ETH, USDT, etc.) are displayed on the Dashboard. These are funds held in your internal platform wallet.","keywords":["crypto balance","btc balance","eth balance","balances"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:28:32.44243+00:00","updated_at":"2026-01-15T17:28:32.44243+00:00"}, 
 {"id":"907200fa-9a30-4b86-b8f3-e1c8a6e17a42","category":"wallet","question":"What features are coming to X Wallet?","answer":"X Wallet has an exciting roadmap of features coming soon: Staking - earn passive income on your crypto holdings, Swaps - instant cryptocurrency exchanges within the wallet, Trading Tools - advanced charts and analytics, Portfolio Tracking - comprehensive overview of all your assets, Multi-chain Support - support for more blockchain networks. Early presale participants will get priority access to all new features!","keywords":["features","roadmap","staking","swaps","trading tools","coming soon","future","updates","what is coming"],"is_active":true,"created_by":null,"created_at":"2026-01-23T12:46:05.294876+00:00","updated_at":"2026-01-23T12:46:05.294876+00:00"}, 
 {"id":"5ea8cfa3-3b27-4f59-b9a4-019a3a30a1b3","category":"wallet","question":"Can X Wallet be my main wallet?","answer":"Absolutely! X Wallet is built to be your primary crypto wallet. With upcoming features like staking, swaps, and trading tools, you will have everything you need in one place. Early adopters during the presale phase get exclusive benefits and first access to all new features as they launch.","keywords":["main wallet","primary wallet","only wallet","use as main"],"is_active":true,"created_by":null,"created_at":"2026-01-23T12:46:05.294876+00:00","updated_at":"2026-01-23T12:46:05.294876+00:00"}, 
 {"id":"cecc09d9-01cd-4ddc-bd40-224f2c413ffd","category":"Wallet","question":"How do I check my balance?","answer":"Go to the Dashboard page to see all your balances. You can view your X tokens, cryptocurrencies, and total portfolio value there.","keywords":["balance","check balance","my tokens","how many","portfolio"],"is_active":true,"created_by":null,"created_at":"2026-01-15T17:17:15.910647+00:00","updated_at":"2026-01-15T17:17:15.910647+00:00"}]